Saturday, April 05, 2008

QuickTime Causes PSE 6 Organizer to Fail to Start

QuickTime & PSE 6

5/4/08 08:45

To run PhotoShop Elements 6.0 (PSE 6) I have manually delete QuickTime folder in Program files after each XP Start. Quicktime will not run, or will not uninstall!

Tried CCleaner to clean reg files, and CCleaner Uninstall but this seems to just call standard XP un-install routines Used CCleaner to remove Quicktime from Startup and checked with Windows Defender and indeed Quicktime did not appear in Startup or Running List.

I am now (09:10) following instructions on Apple web site cut and pasted below with my comments in italics
  1. Quit QuickTime Player.
  2. From the Start menu, click Control Panel.
  3. In Control Panel, open Add or Remove Programs.
  4. Select QuickTime from the list of currently installed programs, then click Uninstall.
  5. When asked if you would like to remove QuickTime, select Yes.
  6. After the uninstallation is complete, do not restart if you are prompted to. Again mine did not uninstall
  7. If other entries were present for QuickTime remove those as well.
  8. Restart your computer.
  9. After the computer restarts, open Local Disk (C:) in Computer or whichever disk programs are installed on.
  10. Open the Program Files folder.
  11. Right-click the QuickTime folder and select Delete and choose Yes when asked to confirm the deletion. Note: This folder may have already been deleted if QuickTime was successfully removed in steps 1-7. I had to delete folders
  12. Delete the QuickTime and QuicktimeVR files located in the C:\Windows\system32\ folder. Click Continue if Windows needs confirmation or permission to continue.
  13. Right-click on the Recycle Bin and on the shortcut menu, click Empty Recycle Bin. This step took about 5 minutes!
  14. Restart your computer.
  15. Install the latest version of QuickTime from I plan to do this after a few days to see if removal has any effect
Well achieved first aim as now I do not need to delete a Quicktime folder for PSE Organizer to work.

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